Privacy and Cookie Policy

This statement provides information on the data we may obtain, store and process, its use and security and your rights.


Gould International UK Ltd trading as Gould Paper Sales, Gould Publication Papers, Harlech Print and Paper Management. Brunswick House, 299 Kingston Road, Leatherhead, KT22 7LU. 01372 376133.

Data Protection Officer (DPO)

Company Secretary, Any complaints should be made to the DPO.

Information sources

Direct – enquiries, purchases, sales, newsletter request, event attendance or registration. Indirect – public directories, website cookies.

Purpose of processing information

Customer and supplier management, marketing.

Lawful basis

Customer Management – to carry out obligations = Contract, to communicate and inform = Legitimate interests. Supplier management – to carry out obligations = Contract. Marketing - to communicate and inform = Consent.

Information held

Contact details, address, email, telephone numbers, financial transactions, company financial information and accounts, website usage.

Your rights

Access – request for copies of your personal information. Rectification – request to rectify information you believe to be inaccurate. Erasure – request to delete your personal information. Restriction of processing – request to limit processing of your personal information. Objection to processing – request to cease processing where processing is in our legitimate interest.

Data retention

Personal information will be held for as long as necessary to fulfil the purposes it was collected for, including satisfying any legal, accounting, or reporting requirements. Our data retention policy informs this process.

Sharing information

There is sharing of employee personal information only with Group companies as permitted under “restricted transfer”. Group companies Japan Pulp & Paper, Gould Paper Corporation, Price & Pierce.


To prevent unauthorised access or disclosure of personal information there are physical, electronic and managerial procedures in operation.

Privacy Notice updates

This notice may be updated periodically to ensure that it remains accurate and legally compliant.


In this section you will find information on what cookies may be set when you visit our website and how to reject or delete those cookies. When we provide services, we want to make them easy, useful and reliable. Where services are provided on the internet, this sometimes involves placing small amounts of information on your device. This information consists of small files known as cookies and they cannot be used to identify you personally. These pieces of information are used to improve our services for you through, for example:
  • Enabling a service to recognise your device so you don’t have to provide the same information several times during one task.
  • Recognising that you may already have provided a username and password so you don’t need to do it for every web page requested.
  • Measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they’re fast.
You can manage these small files yourself and learn more about them by visiting:


We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our website or any other website, you can do this through your browser settings. Comprehensive information on how to do this across a wide variety of browsers can be found at Please be aware that restricting cookies may impact the functionality of the websites you visit.


Google Analytics

Google analytics is a web analytics service provider provided by Google Inc. Google analytics sets a cookie in order to evaluate a visitor’s use of our website. Google stores the information collection by the cookie on their servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using our website, you consent to the processing of data about you by Google in the manner and the purposes set out above. For more information on the cookie set by Google analytics, including information on how to opt out please go to

Cookie Categories

The type of cookie used on this Site can each be put into 1 of 4 categories, based on the International Chamber of Commerce guide to cookie categories.
  • A. Strictly Necessary Cookies: These cookies are essential, as they enable you to move around a website and use its features, such as accessing secure areas. Without these cookies, services you've asked for (such as access to secure areas) cannot be provided. These cookies don't gather information about you that could be used for marketing or remembering where you've been on the internet. These cannot be restricted or blocked.
  • B. Performance Cookies: These cookies collect information about how you use a website, for example which pages you go to most often and if you get any error messages from certain pages. These cookies don't gather information that identifies you. All information these cookies collect is anonymous and is only used to improve how a website works. These cookies are not used to target you with online advertising. Without these cookies we cannot learn how our website is performing and make the necessary improvements that could enhance your browsing experience. These can be restricted or blocked.
  • C. Functionality Profile Cookies: These cookies allow a website to remember choices you make (such as your user name, language or the region you are in) and tailor the website to provide enhanced features and content for you. For instance, they remember your log-in details and allow you to watch videos. They also ensure the onsite marketing and experience is relevant to you. These cookies can also be used to remember changes you've made to text size, font and other parts of pages that you can customise. The information these cookies collect may be anonymous and they cannot track your
  • browsing activity on other websites. Without these cookies, a website cannot remember choices you've previously made or personalise your browsing experience. These can be restricted or blocked.
  • D. Targeting Cookies: These cookies gather information about your browsing habits. They remember that you've visited a website and share this information with other organisations such as advertisers. They do this in order to provide you with ads that are more relevant to you and your interests. Although these cookies can track your visits to other websites, they don't usually know who you are. Without these cookies, online advertisements you encounter will be less relevant to you and your interests. These can be restricted or blocked.


This is a list of the main cookies we use and what each is used for: Cookie name: __utma Expires: 2 years Category: Performance Description: Used by Google Analytics. Each unique browser that visits a page on the site is provided with a unique ID via the __utma cookie. In this way, subsequent visits to the website via the same browser are recorded as belonging to the same (unique) visitor. Thus, if a person interacted with the website using different browsers, the Analytics reports would track this activity under two unique visitors. Similarly if the same browser were used by two different visitors, but with a separate computer account for each, the activity would be recorded under two unique visitor IDs. On the other hand, if the browser happens to be used by two different people sharing the same computer account, one unique visitor ID is recorded, even though two unique individuals accessed the site. Cookie name: __utmb & __utmc Expires: 30 min Category: Performance Description: Google Analytics uses these two cookies to establish a session. If either of these two cookies is absent, further activity by the user initiates the start of a new session. Cookie name: __utmz Expires: 6 months Category: Functionality Description: When visitors reach the site via a search engine result, a direct link, or an ad that links to the page, Google Analytics stores the type of referral information in a cookie. The parameters in the cookie value string are parsed and sent in the GIF Request (in the utmcc variable). The expiration date for the cookie is set as 6 months into the future. This cookie gets updated with each subsequent page view to the site; thus it is used to determine visitor navigation within the site. Cookie name: ANONID_FS290378 & ANONID290378 Expires: 9 months Category: Functionality Description: Used by Adobe Business Catalyst to collect analytical data about users accessing the site, and to enable functionality across the site. Cookie name: VISID290378 & VID290378 Expires: Session Category: Functionality Description: Used by Adobe Business Catalyst to collect analytical data about users accessing the site, and to enable functionality across the site. Cookie name: VISID290378 & VID290378 Expires: Session Category: Functionality Description: Used by Adobe Business Catalyst to collect analytical data about users accessing the site, and to enable functionality across the site. Cookie name: adiV Expires: 1 Year Category: Targeting Description: Used by AdInsight. The adiV cookie contains an identifier number which is used by AdInsight to track a visitor over time. This allow AdInsight to show multiple visits made by a customer over time from the same browser. This cookie is set to expire 1 year after the visitor leaves the website. Cookie name: adiVI Expires: 30 minutes Category: Targeting Description: Used by AdInsight. The adiVi cookie contains an identifier number which is used by AdInsight to help track a visitor’s path while they are on the website. This cookie is set to expire 30 minutes after the visitor leaves the website. Cookie name: adiLP Expires: 30 minutes Category: Targeting Description: Used by AdInsight. The adiLP cookie is used to help track visitors who have multiple tabs open in the same browser to prevent errors in tracking. Cookie name: visitorDeviceClass & ASP.NET_Session ID Expires: End of session Description: These cookies are unique identifiers for a session. They identify a user’s session e.g. secure area log ins, email subscriptions.


This policy was last updated on the 21/09/2012. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to © 2012 Privacy Policy provided by Watertight Legal.