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independent paper testing

In addition to the extensive range of quality mill papers supplied by us, we are also equipped with our own dedicated paper testing laboratory. It is humidity controlled and all of the instruments are calibrated annually and certified independently to ensure the accuracy and integrity of any test results.

All paper testing and complaint investigation is carried out by our mill trained technicians. Additionally, our dedicated print and paper technicians are on call to support our customers at any press trials that may be required or to look into any press or paper related problems which may be experienced by the printer, should any complaint arise, ensuring a rapid resolution.

We also offer independent and confidential technical services to Clients, Printers and Paper Merchants in respect of Paper testing/Complaint investigation. *

For information relating to technical matters, please contact:
Stephen O’Brien
Email: stephenob@gouldinternational.co.uk
Tel: 07715 176312

* this service may be subject to charges as agreed

Print Performance

Print trials may be a constructive route when recommending an alternative paper grade to your client. Our technician will be available to manage these for you, if required.
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Paper Process Development

Working in close harmony with our mill suppliers we ensure that product quality changes are beneficial to the printed result of our client’s subject matter.
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Consulting

Our technicians can provide confidential and subjective opinions on any paper and print problem, even if we did not supply the material.
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Customer Complaints

Complaints may become contentious unless they are handled properly. We believe in rapid resolution. 
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  • Print Performace
  • Paper Process Development
  • Consulting
  • Customer Complaints